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FAQ: Frequently Asked Questions

Is the company publicly traded?
No, we are a privately held company backed by leading venture capital firms.
Do you offer a bug bounty program?
Yes, we reward security researchers who responsibly disclose vulnerabilities. See our Security page for details.
What are your customer support hours?
Our customer support team is available 24/7 via email and live chat to assist you with any inquiries.
Where are your servers located?
Our servers are hosted on AWS with primary data centers in the US East and EU West regions.
Are your products FDA approved?
While our software is not a medical device, our physical supplements are manufactured in FDA-registered facilities.
Do you attend industry conferences?
Yes, our team frequently speaks and exhibits at major health and tech conferences worldwide.
What is your privacy policy?
We are GDPR and CCPA compliant and never sell your personal data to third parties.
Do you have an app?
Yes, our mobile app is available for download on the Apple App Store and Google Play Store.
Are you planning to expand internationally?
We already serve users in over 50 countries and are actively localizing our platform for more regions.
How long has the company been in business?
We were founded in 2015 and have been steadily growing and serving customers globally since then.

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